As at July 2026
Our Consumer Terms and Conditions can be found here
1. Definitions
“Recipent” means the person named on the Gift Voucher and entitled to redeem it.
“Purchaser” means the person who purchases a Gift Voucher from POTTER&DABBLE LTD.
“Gift Voucher” means a physical or digital voucher issued by POTTER&DABBLE LTD that may be redeemed for eligible products or services.
2. Use of Gift Vouchers
A POTTER&DABBLE LTD Gift Voucher may be redeemed toward:
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Private Studio Session
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Pottery Wheel Rentals
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Clay, tools or approved add-ons
- eligible add-ons associated with a booking
Gift Vouchers are not limited to a specific wheel type or fixed rental duration unless explicitly stated at time of purchase.
Gift Vouchers may be used as full or partial payment toward a booking. A
If the booking costs more than the value remaining on the Gift Voucher, the difference must be paid at the time of booking.
If the booking costs less than the value remaining on the Gift Voucher, the unused balance will remain available to use until the original expiry date.
Gift Vouchers are valid for 3 years from the date of purchase.
Bookings are subject to availability and we recommend booking in advance where possible.
3. Booking Process
All gift voucher bookings must be made directly with POTTER&DABBLE LTD.
Wheel rentals may be:
Booked directly through the website (with a note indicating voucher use), or
Arranged directly via [email protected]
All bookings are subject to availability.
For pottery wheel rentals, the person taking possession of the equipment must accept our Consumer Rental Terms & Conditions before pickup or delivery.
This includes providing valid photo identification and proof of address, together with a credit card for a $300 security hold.
The $300 is processed as a pre-authorisation on the card and released after the equipment has been returned and checked in accordance with our rental terms. If the card cannot be authorised, the pottery wheel rental cannot proceed.
The person taking possession of the equipment is responsible for its care during the rental period in accordance with our Consumer Rental Terms & Conditions.
4. Expiry & Extensions
The expiry date is printed on the Gift Voucher.
Gift Vouchers are valid for 3 years from the date of purchase.
Bookings must be made before the Gift Voucher expires
5. Refunds, Cancellations & Lost Vouchers
Gift Vouchers are not redeemable for cash.
If a booking paid for using a Gift Voucher is cancelled and a credit or refund is due under the applicable cancellation terms, the amount originally paid using the Gift Voucher will be returned to the Gift Voucher balance. The original expiry date will continue to apply.
Gift Vouchers cannot be replaced if lost or stolen.
Refunds are not available for change of mind after purchase.
6. Restrictions
Gift Vouchers:
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Cannot be used to purchase another Gift Voucher
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Cannot be re-sold or transferred for commercial or promotional purposes
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POTTER&DABBLE LTD reserves the right to refuse any Gift Voucher that appears altered, defaced or used fraudulently.
7. Purchase & Payment
Gift Vouchers may be purchased by contacting [email protected] or via the website form.
Payment methods accepted
Gift Vouchers are issued once full payment has been received and confirmed.
All prices are in New Zealand Dollars (NZD) and include GST unless otherwise stated.
8. Consumer Rights
Nothing in these Gift Voucher Terms & Conditions limits any rights or remedies available under the Consumer Guarantees Act 1993, Fair Trading Act 1986 or other applicable New Zealand law.
9. Privacy
POTTER&DABBLE LTD collects and handles personal information in accordance with its Privacy Policy.
10. Consumer Rental terms and conditions
Our Consumer Rental Terms & Conditions apply to all pottery wheel rentals, including rentals paid for in full or in part using a potter&dabble Gift Voucher.