Definitions & Terms Used
“Customer” means a person who has been issued with a Gift Voucher by POTTER&DABBLE LTD and is the specified holder of the Gift Voucher.
“Gift Voucher” means a paper Voucher, issued to the Customer in one of three price categories NZ$80, NZ$160, NZ$240. All prices include GST.
“Purchaser” means a Customer that purchased a Gift Voucher from the POTTER&DABBLE LTD on behalf of or for a Customer.
Use of Gift Voucher
A POTTER&DABBLE LTD Gift Voucher can only be used to redeem a rental on a Nidec Shimpo Whisper-T pottery wheel and stool. An $80 Gift Voucher equates to 1 week (7 day) rental, $160 gift Voucher equates to a 2 week (14 day) rental, and a $240 gift Voucher equates to a 3 week (21 days) rental.
Booking of a pottery wheel using the gift Voucher, must be done via email at [email protected]. However, please feel free to use our website to look at live availability of our wheels.
When booking your rental using the Gift Voucher, POTTER&DABBLE LTD will allocate you a wheel based on a next available time, or when the timing suits the customer within the 12 month validity period.
The Gift Voucher will last for 12 months, based on purchased date. We urge the customer to redeem the voucher as soon as possible as rental availability is limited to 4 wheels.
The customer is welcome to book for as many weeks as they like, with the Gift Voucher contributing to 1 week, 2 week or 3 weeks of the rental as outlined on the gift Voucher. The balance can be settled via a credit card payment or via internet banking into POTTER&DABBLE LTD bank account.
The voucher can be used in conjunction with any other promotion run by POTTER&DABBLE LTD
POTTER&DABBLE LTD requires a valid credit card from the Customer (recipient of the gift Voucher) at time of booking. A NZ$300.00 security deposit hold will be placed against the credit card at time of pickup, and released once the pottery wheel has been return in accordance with out terms and conditions.
Copies of a Gift Voucher will not be accepted. A Gift Voucher will be deemed void if altered in any way. POTTER&DABBLE LTD may refuse to accept a damaged Gift Voucher or if it is considered on reasonable grounds that the Voucher has been altered, stolen, defaced or is being used in a criminal or fraudulent manner.
Gift Vouchers are not redeemable for cash or credit card transactions
Gift Vouchers cannot be replaced if lost or stolen and should be treated with the same care and security as cash.
The Gift Voucher remains the property of POTTER&DABBLE LTD.
Gift Voucher can only be used to redeem a pottery wheel rental and stool. Other products offered by POTTER&DABBLE LTD at this time are exclude.
A Gift Voucher cannot be used to purchase another Gift Voucher from POTTER&DABBLE LTD. The Voucher cannot be “topped up”
Cancellation of a booking – the POTTER&DABBLE LTD cancelation policy applies here. Please note - if a refund is applicable, the component of the booking made using the Gift Voucher, will be refunded as a Gift Voucher, and will be dated as the original date of purchase. A cash or credit card refund will not be given to the portion purchased by the Gift Voucher.
POTTER&DABBLE LTD rental terms and conditions apply to all bookings
No Re-Sale or Promotional Use
Gift Vouchers may not be re-sold, on-supplied or transferred for commercial, consumer or promotional purposes, bundled with other goods and services or used for promotional purposes without POTTER&DABBLE LTD prior written consent.
Purchase & Payment of Gift Cards and Gift Vouchers
Purchase of a Gift Voucher can only be made via contacting POTTER&DABBLE LTD at [email protected] or via the form our website potteranddabble.co.nz. Gift Vouchers can be purchased via Credit Card or direct payment to the bank account of POTTER&DABBLE LTD.
Gift Voucher/s are only distributed once POTTER&DABBLE LTD has been notified by Stripe that full payment has been received. Refunds and exchanges are not available if you simply change your mind after full payment is received.
POTTER&DABBLE LTD currently accepted Visa & MasterCard credit cards and bank transfer for payment of Gift Vouchers.
Gift Vouchers are issued in New Zealand Dollars (NZD) only.
All prices are inclusive of GST unless otherwise stated
Expiry Date of Gift Vouchers
The expiry date for the physical Gift Voucher is specified on the actual Gift Voucher
“Expiry Date”.
If the Customer has not redeemed the Gift Voucher within the validity period, they may apply for an extension of the Validity Period by making a written application to POTTER&DABBLE LTD LTD at hello&potteranddabble.co.nz no later than 1 month prior to the expiry of the Validity Period as indicated upon Gift Voucher.
Applications for an extension must clearly contain the following information:
1. the reasons why the extension to the Gift Voucher Validity Period is being requested;
2. the identification number of the Gift Voucher called “reference #”; and
3. the expiry date of the Gift Voucher.
POTTER&DABBLE LTD will consider each application for an extension to the Validity Period based on the facts and circumstances involved and will advise the Customer whether the extension is granted or declined.
If an extension to the Validity Period is granted by POTTER&DABBLE LTD LTD, POTTER&DABBLE LTD will keep a file note regarding the extension. It is upto the customer to organise and make the booking prior to the extension finishing. The validity period will only be extended once. All bookings using the Voucher must come through to [email protected]
If the customer has not contacted POTTER&DABBLE LTD prior to the voucher expiring, it is deemed that the voucher has expired and no longer valid.
Stolen or Lost Gift Voucher
In the event of a Gift Voucher being lost or stolen, a Customer is not entitled to a cash or credit refund. The Customer should contact [email protected] directly.
POTTER&DABBLE LTD will not accept any responsibility for stolen, lost, damaged or wilfully defaced Gift Vouchers or for any unauthorised or fraudulent use thereof.
Liability
To the extent permitted by law (and without limiting the New Zealand Consumer Law or Consumer Guarantees) each party:
a) excludes all warranties;
b) excludes liability for any indirect or consequential loss or damage including loss of profits and loss of revenue; and
c) limits their liability to any one or more of the following:
i. in relation to goods, replacing or repairing the goods or supplying an equivalent item, or paying the costs or replacing, repairing or hiring an equivalent item; or
ii. in relation to services, the re-supply of the services or payment of the cost of having the services re-supplied.
Acceptance of Terms
The submission or receipt of an order is deemed to constitute acceptance of these Terms and Conditions.
Amendment
POTTER&DABBLE LTD may amend these Terms from time to time and you agree to be bound by that variation from when it appears on this Site for any purchases of Vouchers made after the relevant amendment.
POTTER&DABBLE LTD Rental Terms and Conditions
These Terms and Conditions are subject to POTTER&DABBLE LTD rental terms and conditions
Privacy
POTTER&DABBLE LTD and Booqable collects, handles, and uses personal information in accordance with its Privacy Policy. This privacy policy can be found here.
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